NTA NEET Helpdesk & Support: Are you facing any problem with NEET-UG 2025 Online Registration? or Need Assistance – Contact NTA Customer Care cum Student Helpdesk. There are chances that your online fee payment is not reflecting at NTA site. We are providing the step-by-step to resolve such issue. The National Eligibility cum Entrance Test (NEET-UG) 2025 online registration will start from 2nd Week of February 2025. The concerns regarding the application process, payment, eligibility, or admit cards, NTA provides dedicated helpdesk support. Here’s everything you need to know about NEET-UG 2025 Helpdesk details.
NTA NEET Helpdesk Contact Details
Do you want to get support or ask a question regarding the upcoming NTA NEET-UG 2025 entrance test? We are providing TOLL-FREE number of NEET-UG 2017 and Email ID/mobile number so that you can ask question
- Contact Number: 011-69227700
- Toll-Free Number: Not yet available (btw, now a days, calling is free with all recharges)
- Email Support: Candidates can reach out via [email protected] for official assistance.
- Address: First Floor, NSIC-MDBP Building, Okhla Industrial Estate, New Delhi, Delhi 110020
- Official Websites:
NEET 2025 – Common Issue
- Online Form Assistance:
- Troubleshooting registration errors.
- Website not opening 404/ 501 Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. Our Servers are facing a temporary problem. We regret the inconvenience caused. Please try again after some time. You don’t have authorization to view this page. HTTP ERROR 403
- Guidelines for document uploads.
- Changes after submitting online form.
- Wrong Name, Father Names, Mother Name issue.
- Adhaar Card or Other ID mistake/ Update Enrollment.
- Payment Queries:
- Issues with fee transactions.
- Refunds for multiple or failed payments.
- SBI, HDFC, ICICI, PhonePE, PayTM Gateway issue.
- UPI Payment Failed – Refund and Status.
- Eligibility Clarifications:
- Qualification codes and exceptions.
- Age-related doubts.
- Admit Card Support:
- Download errors.
- Exam Center Change/City change
- Rectification of discrepancies.
Important Tips: NTA Support (NEET 2025)
- Prepare Details in Advance:
- Keep your application number and registered email ID handy.
- Mention your query subject clearly in emails.
- Follow-Up Time:
- Allow 24-48 hours for email responses. For urgent queries, use the toll-free number.
- Official Information First:
- Check the Information Bulletin and FAQs before reaching out. Most common issues are already addressed.
- Monitor NTA Updates:
- Visit neet.nta.nic.in regularly for announcements about corrections, city allocation, and other critical updates.
Sample Queries and Resolutions
Payment Issue:
Ques: I made the payment, but the confirmation page hasn’t been generated. What should I do?
Ans: Contact the helpline with transaction details for verification and resolution.
Document Upload Error:
Ques: My photograph upload failed due to size issues. How can I fix this?
Ans: Resize the file as per the specifications mentioned (e.g., 10 KB–200 KB for photographs) and re-upload.
FAQs for NEET-UG 2025 – Issue Resolution
Here are the top five frequently asked questions (FAQs) for NEET-UG 2025, with comprehensive answers to help students navigate the registration process and beyond.
Question 1. What should I do if my NEET-UG 2025 fee payment is successful, but the confirmation page hasn’t been generated?
Answer: This issue arises due to payment gateway processing delays or technical errors. Follow these steps to resolve it:
- Check Payment Status: Log in to the NEET application portal using your application number and password. Look for the payment status.
- Recheck Transaction ID: Verify the transaction ID or UPI reference number from your payment gateway.
- Contact Your Bank: If the payment is debited but not reflecting on the portal, contact your bank to confirm the payment status.
- Reach Out to NTA Helpdesk: Share your payment details, including the transaction ID, application number, and payment date, via email at [email protected] or call 011-69227700.
- Retry Payment (If Necessary): If the issue isn’t resolved within 24-48 hours, you may need to attempt payment again. Avoid multiple payments without confirmation.
Question 2. Can I edit my NEET-UG 2025 application form after submission?
Answer: No corrections are allowed after submission unless NTA opens a correction window. When the correction window is announced, you can update certain fields. Here’s what to do:
- Track the notification: Visit neet.nta.nic.in regularly for announcements about the correction window.
- Fields That Can Be Edited: Common editable details include spelling errors in names, father’s/mother’s name, gender, and category.
- Uneditable Fields: Some fields, such as the exam city or medium of the question paper, cannot be changed after submission.
- Correction Fee: Depending on the changes, NTA may charge a correction fee. Complete the payment promptly if applicable.
- Steps for Correction: Log in using your application number and password, navigate to the correction section, make the necessary changes, and save the updated form.
Question 3. What documents are required for NEET-UG 2025 registration, and what are the upload specifications?
Answer: Here’s a detailed list of required documents and their specifications:
- Photographs:
- Passport-size photo: Size: 10 KB–200 KB, Format: JPG/JPEG.
- Postcard-size photo (4×6 inches): Size: 10 KB–200 KB, Format: JPG/JPEG.
- Signature:
- Size: 4 KB–30 KB, Format: JPG/JPEG.
- Ensure it is clear and legible.
- Thumb Impression:
- Size: 10 KB–200 KB, Format: JPG/JPEG.
- Provide both left and right thumb impressions.
- PwBD Certificate (if applicable):
- Size: 50 KB–300 KB, Format: JPG/JPEG.
Tips for Uploading:
- Use a clear white background for photographs.
- Ensure your scanned images are within the specified file size and format.
- Use online tools to resize or compress images if necessary.
Question 4. How can I request a refund for failed or multiple NEET-UG 2025 fee payments?
Answer: Refunds for multiple or failed payments are managed by the payment gateway or bank. Follow these steps:
- Contact NTA Helpdesk: Email [email protected] with your application number, registered mobile number, and all payment transaction details.
- Bank Assistance: If NTA confirms no payment receipt, contact your bank with the transaction ID for reversal.
- Refund Timeline: Refunds usually take 7-10 working days after resolution.
- Precautions: Avoid making payments during peak hours and ensure a stable internet connection to prevent duplicate payments.
Question 5. What should I do if I face issues downloading my NEET-UG 2025 admit card?
Answer: Admit card download issues may occur due to server overload, incorrect credentials, or browser incompatibility. Here’s how to troubleshoot:
- Check Credentials: Verify your application number and password. Reset the password if necessary using the “Forgot Password” option.
- Browser Settings: Clear browser cache or switch to a different browser like Chrome or Firefox.
- Internet Connection: Ensure a stable and high-speed internet connection.
- Admit Card Not Available: If the admit card isn’t available on the portal, check the latest updates on neet.nta.nic.in or contact the helpdesk.
- Helpline Support: If the problem persists, email [email protected] with your application number and registered details or call 011-69227700 for immediate assistance.
Note: If you have an issue. You can also comment below. We will assist you and try to resolve your concens.